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Moderation Update Log September 2019


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Moderation Update Log September 2019

 

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<Introduction>

This past month has seen moderation grow and progress more than in the previous few months, with pushes for change continuing to happen. As we enter into autumn, the season of spooks and fun, moderation will be continuing to push towards a more community-centric direction.

 

 

<New Changes>

 

Moderation

The team structure has changed slightly, with the purpose of empowering managers to handle internal issues with more autonomy; each manager now has a group of between three and six moderators. The groups have a main focus similar to the projects we had before, but now more securely defined, though this doesn’t allow the neglect of general moderation duties. Each manager is expected to not only direct their group and support each moderator but to handle discipline for their group. Current assignments are as follows:

 

func_Soap - Discord & General
Rift - Forum
Silverstatic - Conflict

Xalid - Nation Charter

 

As seen here, the new ban protocol has been published and is in use. Moderators are currently learning the system, and the protocol is subject to change. This will be announced if any changes happen.


 

NCM

Charter leaders will be having a meeting in the coming weeks to discuss issues, concerns and ideas that can assist them with Xalid. Due to issues with the plugin, activity checking has to be suspended until further notice.

 


Conflict rules
Going forward, conflict rules will be entering a phase of rebuilding, with the intent of making conflict approachable to interact with, rather than a grey box of negotiations that can flounder around smaller details. One of the more significant issues we’ve had is with the slow flow of information (particularly on small details) down to the players participating. Rather than trying to produce an entirely untested and complete system and push it out all at once, the aim is to establish initial changes and go forward with updates to the systems of war after things can be seen in action. To this end, feedback will be very important with regards to player interactions with conflict and a curated discussion discord aimed towards conflict has been established. Contact Silverstatic if you have an interest in joining the discussion.

 


Forums

Currently, there are two plans for the Forums; reorganization of the Roleplay subforums, and the implementation of an events calendar. A Your View will be created on the Forums where thoughts and opinions can be gathered on how the community would like to see this subforum and its subsections restructured (if there is anything you’d like changed). Additionally, in the works is the implementation of a calendar that displays events, publicly visible and with potential use for player events as well as ST ones.


 

Recruitment
With the new team structure, we have had more space opened up within the team. Currently, we are still looking for individuals who have a passion and drive to keep the rules of the server, while working on improving them if needs be. In addition, there is space available in all the focus groups.  To apply, use the link here.

 

 

<Current Team Roster >

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< Roster changes >

 

+ Xalid promoted to manager
+ Ulmo (R
iftblade) promoted to manager
+ TheIchorDruid added to
moderation

+ Keening added to moderation

+ Marb121 added to moderation
+ Byrabro added to moderation
+ Ryanark added to moderation
+ RancidHound added to moderation
+ Golden_Richards added to moderation
+ Tigergirl added to moderation
+ CorweenieTheJedi added to moderation 

+ Basketweaver added to moderation

 - Murlocs stepped down from moderation

 - Yagami stepped down from moderation
 - Dibbo stepped down from  moderation 

 - Wrynn stepped down from  moderation 

 - Suxals stepped down from  moderation
 - Canadian stepped down from  moderation
 

 

<Special Thanks

The Managers for their contributions to the updates

 

The community for their feedback for changes to the ban system.

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> One of the more significant issues we’ve had is with the slow flow of information (particularly on small details) down to the players participating

 

image0.jpg

 

Why does this read as if you’re blaming players for an utterly idiotic system that was pushed for by an Admin who plays 10 hours a month, where you rely on two opposing sides to agree within a timely manner? This new war system is laughably poor, and it is incredibly easy to postpone a war for weeks. At the rate that you guys actually implement system changes on the server, I can see this taking over a month for an actual tangible replacement to even be considered. Perhaps if you guys actually spoke to players relevant to the system that you’re changing this new system/set of guidelines might last more than a couple of months.

 

Also, are there any monthly ticket statistics? Or was the data lost along with charter activity data? ? 

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3 minutes ago, TrendE said:

Why does this read as if you’re blaming players for an utterly idiotic system that was pushed for by an Admin who plays 10 hours a month, where you rely on two opposing sides to agree within a timely manner? This new war system is laughably poor, and it is incredibly easy to postpone a war for weeks.

 

It’s far easier to place the incompetencies, inadequacies and inconsistencies of any system that you’ve made onto the people interpreting it – I’m not going to go on some Barthesian literary tirade about every text needing to stand entirely on its own, but it’s a cheap trick to say that your inability to write a system that can be understood by most people as an isolate and freestanding thing is the fault of “the players participating”.

 

It’s an issue of language and the inability of whoever was using said language to convey what they mean with concision and clarity. If people can’t understand whatever system you’re trying to put across, write it better or get a better system.

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tbf conflict rules are the best thing the players could ever ask for, they just can’t agree for ****

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Heya @frill i can address your concern there regarding that statement about conflict. Its not placing blame on the players nor was it intended to. That portion of the conflict statement was placed to explain that a key issue with the rules, even when the two sides had agreement, became hard to broadcast and shared with the wider player base to ensure everyone participating / interacting with the agreed conflict where aware of the specific agreed rules due to the volume of info at times that had to be understood and shared with very few common rules to base that understanding from and the agreements often changing as negotiations went along. 

 

It made it very hard for players to know if they or other players where in the right with the rules in a given situation, and its not fair to expect players to play fair by rules they can't readily access for better understanding. 

 

By no means was that directed towards players, it was more so acknowledging the fact that the system had issues being communicated even in the most ideal situations, that left everything mired down.

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1 hour ago, ScreamingDingo said:

tbf conflict rules are the best thing the players could ever ask for, they just can’t agree for ****

Nah there’s no consequences for wars now. Like none of the wargoals actually mean **** and there’s no consequences for losing besides you might have to rebuild a little, but besides that your place is safe. 

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2 hours ago, Silverstatik said:

Heya @frill i can adress your concern there regarding that statement about conflict. Its not placing blame on the players nor was it intended to. That portion of the conflict statement was placed to explain that a key issue with the rules, even when the two sides had agreement, became hard to broadcast and share with the wider player base to ensure everyone participating / interacting with the agreed conflict where aware of the specifc agreed rules due to the volume of info at times that had to be understood and sharee with very few common rules to base that understanding from and the agrements often changing as negotations went along. 

 

It made it very hard for players to know if they or other players where in the right with the rules in a given situation, and its not fair to expect players to play fair by rules they can't readily access for better understanding. 

 

By no means was that directed towards players, it was more so acknowledging the fact that the system had issues being communicated even in the most ideal situations, that left everything mired down.

 

That is both how I understood it to mean and how I've experienced it IG

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I look forward to the day one of these posts states that you will actually start considering player feedback and basing your choices off of it, at least to an extent. 

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Any mention of the numerous feedback threads made against staff that have all been hit with the similar "WE ARE NOT WRONG." answer fluffed up with a few paragraphs of meaningless talk?

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5 hours ago, Pun said:

the protocol is subject to change.

 

Please.

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Heya @rukio, player involvement in rules that effect how the server plays out it is pretty important, in the conflict section you can see that I am setting up a curated discord for feedback on war / conflict rules going forward. I know its not the full breadth of moderation, but if you want to get involved with discussions around war / conflict topics, feel free to get in touch with me and I will add you once it opens up within a day or so. Thanks for wanting to lend a voice to the discussions going on around the server.

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players need to get involved in the rules, which is why ban lengths are fixed and reports and appeals are private now, right?

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2 hours ago, rotund_man said:

players need to get involved in the rules, which is why ban lengths are fixed and reports and appeals are private now, right?

Staff, for a long time, have said “Hmm, I see what you’re saying and we’re going to implement this in response” and completely miss the mark and point of what people are saying.

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When will you start taking player feedback into consideration? @Pun

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