Smol 870 Popular Post Share Posted May 14 Staff, Tickets And More Hello and welcome to the wonderful world of the LoTC Staff Teams. We are hoping this guide will help players understand what team they should head to when they have questions! Please keep in mind that everyone on staff is volunteering their time. Story Team The Story Team is an integral part of our server. The rich lore, events, sites, and maintenance of that lore and sites are managed by the Story Team. The three Cohorts of the Story Team are: the Lore Team, Event Team, and Build Team Lore Team: The Lore Team focuses on the maintenance of the server lore. Lore, old and new is filtered by the Lore Team to uphold the server’s high standards of lore. Players on LOTC however, have the opportunity to submit new lore or propose amendments to lore. The Lore Team is the point of contact for when such lore is introduced. Whenever you are interested in writing lore or submitting your lore, the Lore Team are the people to reach out to if you have any questions on how to go about the process! https://www.lordofthecraft.net/forums/topic/218835-story-team-update-lore-criteria/ Event Team: Those events you might see or local event emotes you might experience during your time on LOTC can be attributed to our Event Team. The Event Team consists of members who are known as “Event Actors” who are there to provide an immersive RP experience for players invested in the server’s lore. The Event Team also focuses on updating the Beastiary collection to provide information on playable creatures for events. From conflicts with dragons to battles with an undead army, the event team are at the forefront of it all, puppeteering and providing flair and a fun and immersive experience for the players as they fight to forge a name in the server’s in-game history. Build Team: During your journeys on LOTC, you may come across interesting sites, structures and landscapes. The Build Team constructs these areas. These team of builders beautify our server by bringing to life the many structures, landscapes and sites that are mentioned within our lore, and through the actions and dialogues of the many different event lore characters and creatures you may come across. The Story Team is the department to go to for all your questions on our server’s rich lore, events, and sites that you may come across during your journeys on the server. Type Of Tickets: When a /sreq is made, the Story Team will deal with the following Queries: - Signing of items (Alchemy, Weapons, Structures and other relevant items). - Answering questions about lore, such as voidal magic restrictions. - Updating your MAs, FAs, CAs or TAs. Here is a guide on further information surrounding making an ideal /sreq: https://www.lordofthecraft.net/forums/topic/217636-guide-story-requests/ Moderation Team The Moderation Team plays an integral part in our server as they are in charge of maintaining order and ensuring that all members abide by the rules. The team is divided into three cohorts, namely Server Moderation, Forum Moderation, and Conflict Moderation. Server Moderation: The Server Moderation team is responsible for handling a variety of tasks, including reviewing and proposing new rules (excluding those related to forums or conflicts), addressing in-game mod tickets and heists, managing realms/landscars, and setting up regions (LC/Settlement wise). Forum Moderation: The Forum Moderation is an essential aspect of managing forums effectively. The primary responsibility of forum moderators is to edit and oversee forums, ensuring that they are well-organized and easy to navigate. They also play a crucial role in enforcing forum rules and guidelines to create a safe and respectful community. Additionally, forum moderators create and edit new subforums for different realms and realm vassals to enable users to find relevant content easily. Warning points are also used to enforce rules and guidelines, and moderators ensure that they are applied consistently and fairly. Conflict Moderation: The Conflict Moderation plays a critical role in managing large-scale events such as raids and war claims. This role involves managing entire wars, which requires an understanding of how to set up and use the war server. They play a vital role in mediating discussions between realm leaders. Their responsibilities include planning and implementing events, ensuring that they run smoothly and safely, and resolving disputes that may arise during these events. Type Of Tickets: When a /modreq is made, the Moderation Team will deal with the following Queries: - Restoring items/tokens in cases of accidental death/glitches (Soulbinds, Edit tokens, Tracking down dropped items) - Creating Rally Bells and NPCS (Aviaries, Banks) - Persona Commands (Switching players realms/Active Slots) - Conflict (Responding to active conflict that needs assistance, Overseeing raids/petty theft/heists/vandalism) - Forums (Pinning/hiding/moving forum posts, Creating/Managing/Editing the subforums) - Nation Assistance (Region Creation, Treasury management, RO management, PRO swaps, LWC modifications for kingdom storage, Evictions, Creating LC regions) - Soulstone Pillars (Pillar creation/management) - Alts & Freja (Linking/unlinking player alts manually) - War (Managing war systems, sending players to the war server, Bringing stuck players back from the war server) - Misc (Stacking unstackable items, Giving new players kits who spawned without them, Trading item frames for invisible ones, Fixing player chat permissions when bugged) Here is a guide on further information surrounding Moderation tickets and reports: https://www.lordofthecraft.net/forums/topic/223898-moderation-request-guide/ https://www.lordofthecraft.net/forums/topic/235000-moderation-reports/ Community Team The Community Team is an integral part of our server, responsible for tasks such as whitelisting, maintaining the wiki, introducing new players to the server, producing media content, and organising/hosting community player events. The team is divided into four main cohorts: Applications, Media, Event, and Wiki. Application Team: The Application Team includes all members of the community team, as this is part of their core duties while on the team. They are responsible for reviewing whitelist applications, onboarding new players, and assisting players with any general server questions they may have. Media Team: The Media Team comprises members of the community team who are responsible for creating content and managing the social media channels of LOTC. They aim to produce engaging and informative content for both new and veteran server players to enjoy. Event Team: The Event Team is made up of members from the Community Team, who are primarily responsible for organizing and hosting wider community events on the server. Their main goal is to create enjoyable and memorable events for everyone to participate in, including pet adoption days, Secret Santa events, and Easter egg hunts. Wiki Team: The Wiki Team comprises both the members of the Community Team and individuals who are not staff members. Their main objective is to maintain, create, and update the wiki pages. This includes rectifying outdated content and ensuring impartiality, particularly concerning recent occurrences such as a war or the establishment of a settlement. Type Of Tickets: When a /creq is made, the Community Team will deal with the following Queries: - Alts & Freja (Whitelisting/Linking player alts manually) - Mapart (Queries, Payement, Collection) - Answering questions about the server (Commands, Processes) - Answering questions posed by RO or PRO’s of a tile how many are within that area. - Aiding players when they get stuck in holes. - New player queries (New player tags, Server queries) - Monk guidance - Requests for monk bread. - Screenshots of various events. Here is a guide on further information surrounding information for New Players: https://www.lordofthecraft.net/forums/topic/212839-new-player-hub/ Tech Team The tech team deals with the technical side of the server to make sure everything is running smoothly! Tickets they deal with are ones relating to bugs, anything relating to nodes, realms & titles. They also handle inventory rollbacks. The team has a few sections such as: Triage: They handles bug reports/rollbacks. Implementation: They are responsible for realms, tiles, and nodes. Java team: They deal with codes and updating plugins. Technicians: They are responsible for server stability and major version upgrades. And last but not least web design, they are the reason you can read this right now! Type Of Tickets: When a /treq is made, the Technical Team will deal with the following Queries: - Inventory rollbacks - Plugin bugs - Road issues Here is a guide on further information surrounding information on Technical aspects of the server: https://www.lordofthecraft.net/forums/forum/471-technical/ If you would like to apply for any of the Staff Teams above, follow the link below: https://www.lordofthecraft.net/forums/topic/178795-applying-for-staff/ Still need help? Feel free to contact a staff member via the forums, or Discord, or you can use the command /creq in-game and a staff member can help you out there! Remember to Hydrate - anime Written by @MockingbirdArt @Smol @AnimeWolf0080 30 Link to post Share on other sites More sharing options...
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