*stand in the near shadows over hearing the complaints of the citizens of Hanseti. Samuel takes a step toward the group, clearing his throat and addresses the people
"I do thank you for bringing up this issue in a civil manner and I will take a moment to address all of the issues that I heard discussed in these last few moments. What you fail to understand is once you apply and are approved for a passport your information as well as a detailed drawing of your facial features is recorded in a large book that can be referenced at all times. If your passport is stolen or you drop it in the wilds you do not need to reapply just inquire about getting a new copy of the parchment. Now I hope that will settle the issue of losing your passport and I will move on to the issue of price.
The price is not as steep as you say, we haver many people who work in the passport office and we use this money to pay our men who work in the passport office as well as offering health care to our citizens, theatre presentations and protection while within the realm.
Ah and I am happy you comment on the issue of spies. Yes of coarse a spy could breach the passport office and may successfully receive their passports but you need to see the bigger picture. What this allows us to do is document their name and appearance in our records. Do you not see? Once the spy is caught we can mark them as a spy in our books and we can successfully banish them from the realm indefinitely!
I do again thank you for bringing forth your complaints and if you have any further questions you may speak up now.