[Bug] VIPclaim not working correctly

[Billy5691 43]

Nature of the bug: Can't do /vipclaim

First occurrence: (Providing an exact time helps us locate the error messages, which can help in fixing the bug) 17:12 GMT - give or take a few mins

Describe exactly all the actions you took leading up to the bug: Got upgrade diamond to VIP, forgot to do vip claim for a few days, then when I remember and type /vipclaim nothing happens

What messages are/aren't you getting that you would/wouldn't get normally: (in the event of a crash, please also provide the error log) No messages are appearing at all

Frequency of occurrence: Whenever I type the command

Are you able to reproduce the bug: Yes

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This players questions have been answered and the situation resolved. Should you wish to have this reopened, please PM me your reasons why it should be so.