Look, I know you're not omnipotent nor can you possibly keep up with the demands of 100s of players and all their ideas. Your position is tough understandably, you're trying to appease the internet which in and of itself is nearly impossible especially when a niche such as this feels so strongly about their passion. Everyone thinks their idea is the best, myself included, and that's a lot to sort through.That being said there are a few things that are being done right now that were done in the past which brought lotc to a pretty low point.
This post is a step in the right direction however there are a few key issues that have been around for literal months that I can think of on the spot.
This post should be something professional from people running a server with hundreds of players and to me it feels like this was put together half-assed and last minute, I'm NOT pointing any fingers. As I said this post is a step in the right direction in terms of staff transparency. I could be wrong about this maybe it feels half-assed because there really wasn't any meat to the announcement.
The nexus plugin has been debated about for months and the general consensus of the server is to remove it. I could probably put up a post with a poll now and the answer would be the same and expected. This isn't something that 'just popped up', it's been going on for a few years now. In fact I found posts going back all the way to 2014 to remove nexus and at that point I stopped looking back. I'm aware it's being removed but to it's taken longer then necessary.
The new map. All of your priorities right now seem to be focused on the new map when in reality you each should be handling different sections NOT having to do with the map. You may look at me and scoff but we've been doing this for how many years now and we don't have a team to build maps? We're taking other people away from their current 'jobs' (I say jobs loosely as I'm well aware you're all volunteers) and taking up a valuable resource called TIME. It's a little too late but perhaps it's something that can be implemented for the future. If you asked you'd probably have droves of people willing to help you build a map. They don't have to build intricacies, leave that for more skilled players(secret areas, ruins, etc etc). You can have them do landscaping, even make an application process for this. Landscaping ain't that hard. Most of the current map we have are forests and mountains anyways. Lotc seems to be in a state of limbo as it waits for the map. Not a lot of effort is being put into builds as we all know a new map is coming out. Perhaps next time don't tell us a new maps coming out. Make the team and let them handle it. It'd make events a lot more interesting instead of feeling empty and the oh so typical 'the worlds ending oh no'. It'd come as a general shock and truly put us into the shoes of a people who have had their world destroyed quite literally. Obviously that comes with a host of other problems but between now and the time the next next map comes out(7.0) they should be relatively solved.
Stop promising things and then never follow through. A perfect example, however old, is the magic plug in. Another is the aviary plug in. These are only a instances that I can of ON THE SPOT. I'm sure there's plenty more.
Anatagonists. I'm not even going to bother getting into that too deeply. The consensus has been the same for a while stop making player catered antags yata yata. I literally just found out about the new aengul antag and it has been over a week since I've come back. Haven't heard or seen anything about it rply besides overhearing a new aengul was created by the Ascended. I've been playing on the server for hours I'm too embarrassed to put on the forums and I HAVE SEEN NOTHING. Yes I'm aware there was a large event but you shouldn't have to go to a huge server wide event to interact with something that should be feared on the daily. The Antag should be the heart and soul of the server and it CERTAINLY does not feel that way in the slightest.
This is just me rambling from what I've seen so far. Apologies if anyone feels this is too harsh but like a majority of us I want to see LotC succeed. Good luck.
Edit: Why isn't this posted as an official announcement? Put it up on that fancy smancy bar thingy you got there so everyone can notice and see it. I only found this because I happened to press on page 2 of recent posts on the right side of the forum.