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USBs Not working

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Wendigo

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Well sorry if this is the wrong place to ask but I exhausted my other options. 

 

Basic run down, yesterday my computer decided to do a windows update. Great, ok whatever no big deal. WRONG. When I started my pc up again none of my USBs worked...nothing. My mouse nor my external hard drive worked. I tried this entire guide to no avail: http://www.makeuseof.com/tag/dead-usb-port-heres-how-to-diagnose-and-fix-it/ . I know it isn't a physical problem because when I keep something plugged in during a restart it'll power up but not install drivers. After I remove say the mouse and try to replug it in no more power is supplied to it. I am running on a laptop so I still have my mousepad but for gaming or even accomplishing tasks with any sort of speed it's no good.

 

Any help would be greatly appreciated. 

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Also it could be due to a power surge— modern computers turn off the hubs when a surge is detected. 

 

"Have you tried turning it on and off again" is good advice here.

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Did as requested, uninstalled and scanned hardware. Everything installed properly but when I try to plug in my hard drive or mouse, the neither work. I probably should have added in my original post I did a system recovery to before the update and that obviously didn't work. I looked for the power option but it seems I don't have that either. It seems like they are powered though because my external hard drive light does flicker then stay on after I plug it in. My mouse will light up after a restart but after I take it out and put it back in no lights...614398372a8d2d84050a982ab282c541.png

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Just spent 5 hours with the IT at school. Fixed the issue. Drivers probably got corrupt when I dled the new windows update. Had to go online download the correct drivers and force install those ones as my USBs....I appreciate all the help guys. 

 

Problem Solved

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This players questions have been answered and the situation resolved. Should you wish to have this reopened, please PM me your reasons why it should be so.

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