Mabah 156 Share Posted November 14, 2016 People are not getting Confirmation E-mails! Okay, so a lot of souls and even some players who forgot their passwords cannot get onto their account. They all say they have checked their emails and such Might have something to do with the LoTC Confirmation systems, but I don't know. And I understand that "This is a problem caused by your email provider disliking the fact that we send so many emails out to their clients, due to the large amounts of members signing up - this commonly happens with Microsoft's "Hotmail" service. If this does occur and you are unable to confirm your email address due to not receiving the email, contact any member of staff via Skype or in Wandering Soul Chat (in-game) where we can manually confirm your account. We apologize for any inconvenience caused by this 'bug'. " is on the FAQ part of the Support section but I highly doubt so many people are having this problem. I'll tag a few people who could be the most helpful. @Tythus @Dohvi @Kowaman Thanks for listening! -Bubblegumdumdum Link to post Share on other sites More sharing options...
Daisy 9735 Share Posted November 16, 2016 Sorry for any inconvenience. This issue has been resolved and players should now be receiving the emails. Any who did not receive them will be sent a new one. Thank you for bringing this to our attention. Please send me a private message as follow up @Bubblegumdumdum. Link to post Share on other sites More sharing options...
Daisy 9735 Share Posted November 16, 2016 This players questions have been answered and the situation resolved. Should you wish to have this reopened, please PM me your reasons why it should be so. Link to post Share on other sites More sharing options...
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