[Bug] Lost crowns

[Rhuyne 73]

MC Names of people involved: Rhuyne

 

**Description**
I bought 50 dollars worth of crowns at around 10 pm CEST time during a chess championship in the Haelun’or tavern. I bought them with the intention to buy diamond VIP later for extra renames. After a few minutes I -know- I got a message saying I received the crowns, but I didn’t look in my wallet yet. I logged out and when I logged back in, the 400 crowns I still had left from a previous purchase unrelated to this one were still in my wallet, but I didn’t seem to have the 5900 crowns. I have multiple receipts but I’d rather show whoever deals with it in a private convo on the forums or discord. For reference, my discord name is Rhuyne#1160.

**Date of occurance**
I bought the crowns at 25^th of May at 10:11 pm CEST time.

 

**In game specifications**
I’m Rhuyne in game, and was playing as a character called Rinaedith in the Haelun’orian tavern at the time.

**Steps to Reproduce**
1. Well, basically just buy some crowns.. there’s not much to it, haha.

**Expected Behavior**
Receive the crowns after getting a message saying I should’ve received them in my wallet.

**Actual Behavior**
Crowns gone, don’t know who or what to contact since not many mods or admins seem familiar with the issue unfortunately.

**Additional Information**
If there’s enough evidence, I wouldn’t mind being directly given diamond VIP with 800 [I believe?] to spare, since I’m gold VIP right now. But it all depends on how mods/admins want to handle it. It’d be awesome if the issue can be resolved quickly!

**Error Message**
None.

[Potts244 412]

 

Screenshot of recent payment proving that the player did in fact pay for 50 dollars worth of crowns.

 

For some reason it shows a Steve skin despite them using the correct MC name?

[reko 133]

This players questions have been answered and the situation resolved. Should you wish to have this reopened, please PM me your reasons why it should be so.