Augustine Staff Guide Pamphlet

[Mannyy 982]

Staff Guide

to the 

Imperial Palace of Augustine

Chapter 1: Attire and Behavior

Starting with attire, the members of staff, such as servants and court members, is set to the highest standards. There will be no ripped, dirty clothing, or muddy shoes walking among these hallways. No one enjoys being greeted with filth upon entering The Augustine. Showing up in such clothing will result in being sent home for the rest of the day. It is also expected that a staff member be well groomed, although facial hair is not encouraged, well-kept facial hair is tolerable. As well as dress, a servant's attitude is another key factor. Servants are to be silent, moving in and out of rooms making little to no sound unless asked a question by one of the guests. You are to reply using the terms ‘Yes sir’ and ‘No sir’, only breaking these conversational rules when you must. Acting inappropriately to a guest could result in immediate termination. (This section is outdated and to be rewritten soon)

 

Chapter 2 : Around the Augustine

Below you will find a map of the Imperial Augustine, you are to have these routes memorized in order to take guests to where they need to be, as who can expect them to remember the different rooms? 

 

Ground Floor

[Yellow: Formal throne room & informal throne room] [Gray/Blue-ish: Halls]

[Peach: Ballroom & State banquet hall] [Orange: Salons]

[Light blue: Library] [Dark green: Servant quarters] [Gray: Mourning room]

[Arrow: Staircases]  [Light green: Courtyard] [Dark blue: Offices/chambers] [/\: entrances]

 

Upper Floor

[Purple: Empress/Emperor suite] [Gray/Blue-ish: Halls] [Peach: Ballroom & Casino]

[Orange: Salons] [Arrow: Staircases] [Light green: Courtyard] 

[Darkblue:Offices/chambers]

Map Credits: Charlotte Rosamund Pruvia-Albarosa @Fanasty

 

And of course, the servant quarters can be found through the kitchen, up a long flight of stairs, but whoever hired you should have shown you how to get there already, and if they haven’t shame on them!

 

Chapter 3: Following Titles

One of the most important things for a servant is knowing what to call someone! You are to refer to them as the correct titles. The Emperor and Empress are to be always referred to as ‘Their Imperial Majesty’ and members of the Imperial family, such as princes or princesses, are to be known as “Their Imperial Highness.” This is very important! Miss-titling someone is an act of utmost disrespect. If you are unsure of what to refer to them as, simply ask, no one will be upset at you for wanting to be respectful!

 

Chapter 4 : Chefs/Cooks

This chapter is more specifically for those who will be crafting fine cuisines for the residents and guests within the Augustine. To keep it simple, every meal must be top notch! And absolutely untampered with. If someone is caught tampering with food, such as spitting in, purposefully burning or undercooking it, or putting an unknown substance within the meals, the person will be terminated on the spot, along with ISA involvement. There will be no pranks, or jokes, pulled within the kitchen. It is to be kept sanitary at all times and employees are required to wash their hands on occasion. As my Teacher once said, ‘If you have time to lean, you have time to clean.’

 

Chapter 5 : Handling Hazards

A ‘Hazard’ can be defined as a ‘Danger or Risk’. This list of possible dangers can include structural hazards such as leaks, spills, or potential fire hazards, to personnel hazards, meaning suspicious people or people causing ruckus in the palace. Report all these to either a member of the ISA or a superior so it can be handled properly!

 

 

 

---

Seneschal of the Imperial Palace of Augustine

 

TH Casper Hyde-Elmpool

 

[Fanasty 240]

Charlotte Rosamund showed the pamphlet to her son "Even thought of Hazards! I told you we where in safe hands dear!" She cooed with a thin smile displayed on her lips.@Proddy