This an excerpt from the current top comment of our minestatus page. I read it a few days ago and I've been dwelling on it ever since. The more I think about it the more I feel that it hits on some good points, particularly in regard to two issues:
The proliferation of trolling and everyday snarkiness.
Staff unawareness/inability/unwillingness to confront it.
It's no secret that there is a degree of unfriendliness to the server and forum atmosphere. There are OOC divisions, deep-set ones, that create rifts of palpable tension on the forums and on the server. OOC issues spill over into RP - RP issues more often than not spill over into OOC. There are people who will flat out refuse to RP with others, either due to their character race or their OOC actions or the fact that they're not part of their clique (yup, that favourite complaint from Asulon that everyone's either forgotten about or accepted as a fact of life here) or a multitude of other ultimately inconsequential reasons. Communities mock each other, some relentlessly, some to the point at which it becomes overtly malicious perhaps without intending to be. Some might not see it as bullying, but after looking at that post above and taking a long hard look at ourselves I can quite confidently call it that.
For these reasons or others, maybe attention seeking (rep whoring, perhaps), maybe showing off to friends, people troll. I won't name names, but you'll know what I'm referring to. For this part, I'll be focused on forum activities. For no reason, OOC will be brought into RP posts. 'Man' will have a witty and biting ad hominem attack for every occasion. The Jews will somehow be brought up. Elves will be mocked, Adunians spited and Orenians dismissed as morons. And this is daily life - this is fine to all of us.
And so I come to my second point, a point that the full version of the above comment is particularly scathing on. The staff are apathetic to this to a man. Trolling is tolerated because its a daily occurrence. The undercurrent of hostility was allowed to occur without any sort of intervention. Yes, one might argue that the job of the staff is to stay impartial in any OOC conflict or whatever, but more certainly needs to be done, and more needs to be SEEN to be done. Staff, if you see a trolly status, lock it, a trolly post or something needlessly malicious from any side delete the hell out of it. Yes, 'TYRANT!' they'll shout 'free-speech!' they'll moan but you'll know in your hearts that what you're doing is right, that you're combating something that has been the CANCER of our community. Hostility, trolliness, the 'sheep mentality' of venom described in the comment, all of it. We need to take a stand, everyone of us, but the staff most of all. Manage your community.
I like Elves. I like Adunians. I like human RP, I like the Dwarves, the Halflings, Kharajyr, Orcs, mages, villain RP'ers, half breeds, PVP defaulters and RP fighters. I ******* LOVE EDGIES. You're all ******* great! All of you, you, you and you! But my heart bleeds when I'm caught between two sides - when I'm in one Skype chat or another hearing dear friends being derided as scum, as what's wrong with the server, as something needed to be wiped out, wiped off the forums.
WHY? Why, I cry! Why must we fight, must we show this division to one another! As all often say, it's a game! But even though we say this we don't take these words to heart! We treat our paper nations as real, as our own creations, as real life entities that must be maintained through distrust of others as real world medieval nations were. But this is fantasy! In our world, Aenguls live in the heavens, spirits dance in the dreams of greenskinned Orcs. What need have we for these black and tawdry trappings of reality? For the need to distrust in reality as our characters distrust?
And what must the new players think, those who come to us looking for, as many recent applicants have said 'a mature community, a happy community, a good and friendly community'? We are none of those things! At least that is the image we show to the world, but we ARE capable of better! I could go on and cite examples of how new players could be put of joining races, of creating the fantasy character of their dreams because of community hatred of their OOC concept, but I won't for fear of alienating people. This message, the message I mean to portray through this post is not one of alienation but a call for unity. In all likelihood it will be drowned, gone, forgotten, but at least I could live with myself, knowing that I had stood up, said these things, spoken my mind.
As with my previous post, I am rather tired, and this is rather rambling. Read it if you wish, I hope you do and take it to heart. But I know in reality that it will be seen, probably praised a little and forgotten. But at least it would have been said. Good night, folks.