May Community Survey Responses

[Boomack21 124]

hail hydra

[Elindor 666]

These results are across the board lower than usual. Each team was creeping up for the last six months. Why the sudden lunge back down again?

 

 

Ignore those who voted 1.

Regarding the admins, personally, it seems Rittsy is the only one who's actually doing things, but it's just my opinion.

The same thing was thought of of the old PR person whose name now escapes me for some reason. Because they're the one who is always announcing to the players, they seem to be the only one who does anything.

 

Developers, for example. Which Developers do you think are working the hardest? Its very difficult to tell as 99% of what they are doing is not going to be seen for a while.

[Danny 2232]

 

Is there something in the water that the admins drink or something that they immediately have 'loads of irl stuff to do' when they become admin. I don't understand.

 

 

The role of administrator isn't always filled by someone who becomes inherently inactive. It's true that a lot of what the admin team does is behind the scenes. I will admit now though that there is a lot of inactivity (or maybe not even that, but just non-constructive work) hence why I threw the towel in. A more public presence has always been needed and is always something I wanted to see, but it's something that you're unlikely to really actually get. I give full credit to the admin team though - I've been there, and a lot of the work does seriously go unnoticed because a lot of it isn't ModReqs or frontline moderation, but waiting for people to contact you and dealing with larger issues and developing issues under the surface of the server and you tend to get so mixed up that you don't realise your public presence has diminished. Been there, experienced it.

 

Looking back on what I did as an admin, my activity reduced over the months. I was a very active GM - that ain't arrogance speaking that is honestly fact - when I first joined the GM team I was at the top of the ModReq stats, I was on the forums dealing with support and I was active. Over the months that did reduce, and then I became admin and boom activity set in, yet over the months again that diminished. 

 

Admin activity isn't nearly what it could be - it hasn't been for a long time, but many people do have this impression the team just sit on their arses and do nothing all day which is entirely the polar opposite of reality. They do work, and much of the work that they do isn't publicly seen as a GMs is via ModReqs, bans, support threads because a lot of it is conducted in speaking with players privately and in dealing with the larger scale issues.

 

The GM team is the more pro-active squad of the server's management, running about dealing with things as they come and before they come. The Admin team isn't the backroom policing as such, but rather the backup folk who deal with things when they get either out of hand or simply when they're contacted directly.

 

It isn't fair to simply categorise it as inactivity due to 'rl issues', but I must admit that there does seem to be the curse of the admin which does occur. Activity does reduce over time, and what needs to be found is two things:

 

• Yes, an increase in that activity.
• However, also a more public image of the actual work done by the administration team because the vast majority of their work does go under-represented in the community. This may be more difficult to achieve than the other point, as without broadcasting "JUST DEALT WITH A PM FROM DANNY", there's little in the way of a solution to this.

 

 

 

These results are across the board lower than usual. Each team was creeping up for the last six months. Why the sudden lunge back down again?

 

 

The same thing was thought of of the old PR person whose name now escapes me for some reason. Because they're the one who is always announcing to the players, they seem to be the only one who does anything.

 

Developers, for example. Which Developers do you think are working the hardest? Its very difficult to tell as 99% of what they are doing is not going to be seen for a while.

 

 

"old PR person" - I am hurt, hurt.

[Cappy 1599]

[Elindor 666]

 

 

"old PR person" - I am hurt, hurt.

 

Hi Danny

 

 

 

 

Admin activity isn't nearly what it could be - it hasn't been for a long time, but many people do have this impression the team just sit on their arses 

 

And I think you will find that sitting is the dominant position for Admins.

[firespirit44 1323]

Mhm. I do take note of Dreek's data, to which I am eternally grateful for. I can explain my team's low rating: I did not plan anything after the scourge. No monthly events, not even weekly events like the old cloud temple market. Not even plans for any over-arching questlines I used to bug my team on about. 

 

To which I am quite sorry, I have not been able to produce any content for the past 2 weeks. School and work was too much, another reason I wanted to retire from the ET lead. I've got my guys planning things, but it'll take at least one more week to be functional again. My real life comes first over my team's ratings. 

[Sky 0]

 

[The Fact Core 511]

Everything is a whole one.

[Googlesearch 141]

Sometimes people are just dicks

[Lvke 1000]

pls return to 9gag !

 

EDIT: Well, that aside, there is surely a reason for all the ones, and other low scores. The general mood towards the staff, particularly the Administration team, has been declining at a steady rate for a while now. So you should probably get to fixing these issues.

 

[Lago 2572]

Nothing'll change because someone votes 1 or answers with "the [any staff team] are all [insult]s purge the [expletive]s theyre [expletive] useless [expletive]." Nothing. If you give feedback like that. That's not feedback, that's vitriol. I actually think responses like that should get the red treatment too.

 

Just saying "they're crap" helps nothing. If you can't express what's wrong and how to fix it, how do you expect a team to change?
 

Row 26, for example, gives input on actual issues. 29 as well actually gives useful information to the teams it criticises.

[Dreek 1633]

While I appreciate it if everyone gives full feedback in their response, they will likely be stating the same thing over and over again. It's quite a bit easier to pull on 50 that said this team is ****, and then pull on reasons from the paragraph responses to give fixes and or reasons.

 

In regards to what Danny said in term of image of the admins, it's entirely correct and something other teams to put into effect as well. I'll use the lore team as my first example, when responding to the last survey, not a person had a clue to what they actually did, and to be fair neither did I. Immediately after, Rittsy tried to get out their real purpose, so props to him. The media team is my next example, their face value and representation is made up of news. However, to give them credit they have been shifting this around a bit, and kipples' battle video will likely be the starting point for their change in face - from my point of view.

[Jachnun 566]

 

 

 

 

The role of administrator isn't always filled by someone who becomes inherently inactive. It's true that a lot of what the admin team does is behind the scenes. I will admit now though that there is a lot of inactivity (or maybe not even that, but just non-constructive work) hence why I threw the towel in. A more public presence has always been needed and is always something I wanted to see, but it's something that you're unlikely to really actually get. I give full credit to the admin team though - I've been there, and a lot of the work does seriously go unnoticed because a lot of it isn't ModReqs or frontline moderation, but waiting for people to contact you and dealing with larger issues and developing issues under the surface of the server and you tend to get so mixed up that you don't realise your public presence has diminished. Been there, experienced it.

 

Looking back on what I did as an admin, my activity reduced over the months. I was a very active GM - that ain't arrogance speaking that is honestly fact - when I first joined the GM team I was at the top of the ModReq stats, I was on the forums dealing with support and I was active. Over the months that did reduce, and then I became admin and boom activity set in, yet over the months again that diminished. 

 

Admin activity isn't nearly what it could be - it hasn't been for a long time, but many people do have this impression the team just sit on their arses and do nothing all day which is entirely the polar opposite of reality. They do work, and much of the work that they do isn't publicly seen as a GMs is via ModReqs, bans, support threads because a lot of it is conducted in speaking with players privately and in dealing with the larger scale issues.

 

The GM team is the more pro-active squad of the server's management, running about dealing with things as they come and before they come. The Admin team isn't the backroom policing as such, but rather the backup folk who deal with things when they get either out of hand or simply when they're contacted directly.

 

It isn't fair to simply categorise it as inactivity due to 'rl issues', but I must admit that there does seem to be the curse of the admin which does occur. Activity does reduce over time, and what needs to be found is two things:

 

• Yes, an increase in that activity.
• However, also a more public image of the actual work done by the administration team because the vast majority of their work does go under-represented in the community. This may be more difficult to achieve than the other point, as without broadcasting "JUST DEALT WITH A PM FROM DANNY", there's little in the way of a solution to this.

 

 

 

"old PR person" - I am hurt, hurt.

 

Look, idk what you did as an admin, other then that you were pretty active and you were pretty public. Here is the thing Danny, lotc is a project, were all people who are using this project for our own entertainment. Right now the admins are the supervisors and pretty much dictators of the project, they make the policies and they recruit people who they will mandate to supervise the project and make sure its a safe and enjoyable environment. 

 

But, here is the issue to me, mr. danny, I find the admins the heroes and people the community needs to trust and have faith in. The people who are just and do not have bias what so ever, people who are active and take care of the community. But here is the thing, they kind of give me the impression that they I shouldn't put my trust in them lol. If you don't hear from an admin or know what the hell their doing, why should you trust them? Why should I trust people who I might seem to find not trust worthy. 

 

Now, you might say this is me personally but I know that other people feel the same way, and admins lack the care and dedication to the server, take for example rittsy, he is the only one releasing policies. Sure, I am conffident that other admins may have contributed, but where is the credit? What I am trying to prove by bringing this example is that why don't admins try to show to the community that they actually care, and their not just doing this for power. I have no proof that vip3r is still around and he does things for us, I have no proof uraspet still helps. 

 

I want to trust my admins, and I quite frankly can't, which is why I gave them a low rating. This is MY issue with the admin team. 

[Danny 2232]

Look, idk what you did as an admin, other then that you were pretty active and you were pretty public. Here is the thing Danny, lotc is a project, were all people who are using this project for our own entertainment. Right now the admins are the supervisors and pretty much dictators of the project, they make the policies and they recruit people who they will mandate to supervise the project and make sure its a safe and enjoyable environment. 

 

But, here is the issue to me, mr. danny, I find the admins the heroes and people the community needs to trust and have faith in. The people who are just and do not have bias what so ever, people who are active and take care of the community. But here is the thing, they kind of give me the impression that they I shouldn't put my trust in them lol. If you don't hear from an admin or know what the hell their doing, why should you trust them? Why should I trust people who I might seem to find not trust worthy. 

 

Now, you might say this is me personally but I know that other people feel the same way, and admins lack the care and dedication to the server, take for example rittsy, he is the only one releasing policies. Sure, I am conffident that other admins may have contributed, but where is the credit? What I am trying to prove by bringing this example is that why don't admins try to show to the community that they actually care, and their not just doing this for power. I have no proof that vip3r is still around and he does things for us, I have no proof uraspet still helps. 

 

I want to trust my admins, and I quite frankly can't, which is why I gave them a low rating. This is MY issue with the admin team. 

 

That's exactly one of the issues I highlighted - you don't see what it is that the admin team actually does, and that's something that if possible needs to be made more evident to normal players, but it's a hard thing to make more evident because of the nature of the work they do. Unless you expect them to jump around after doing something and make a status saying "Just helped Danny with his forum account problems!" you don't see that sort of thing.

 

I tried to aim for a more public image when I was an admin and near the end of my time I tried to fit in ModReqs etc just to try and improve the visibility of administrators, but it is a hard thing to do because you're getting constantly pestered from elsewhere. I don't quite know how else visibility can be improved, in all honestly - do you have any suggestions on how they could make themselves more present?

 

I mean, they're on TeamSpeak in public channels chatting away. One thing might be getting involved in the general chatter around the forums as that makes them more involved in a friendly way with the community which would help to build trust. It's not an easy thing to solve, and replacing admins isn't the way to resolve it either.

[Jachnun 566]

That's exactly one of the issues I highlighted - you don't see what it is that the admin team actually does, and that's something that if possible needs to be made more evident to normal players, but it's a hard thing to make more evident because of the nature of the work they do. Unless you expect them to jump around after doing something and make a status saying "Just helped Danny with his forum account problems!" you don't see that sort of thing.

 

I tried to aim for a more public image when I was an admin and near the end of my time I tried to fit in ModReqs etc just to try and improve the visibility of administrators, but it is a hard thing to do because you're getting constantly pestered from elsewhere. I don't quite know how else visibility can be improved, in all honestly - do you have any suggestions on how they could make themselves more present?

 

I mean, they're on TeamSpeak in public channels chatting away. One thing might be getting involved in the general chatter around the forums as that makes them more involved in a friendly way with the community which would help to build trust. It's not an easy thing to solve, and replacing admins isn't the way to resolve it either.

There are several ways, getting online more and answering more modreqs, or also to just be more active on the forums and to comment when people do feedback, there are several ways. I am not going to list them, but I definitly wish admins to do one of the above in order to prove their active.