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Player Retention Report


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On 1/30/2021 at 11:18 AM, monkeypoacher said:

we need to change our expectations for the staff before we change the staff.

 

lotc has had far worse admins in the past, openly abusive ones, we need to make sure we don't just accept admin decisions that harm most of the playerbase and obey rules that don't make sense.

 

not to shill for telanir too hard but as the guy who only gets called in when every other channel has failed he's not that bad. The problem really is that when he tries to stand in for an active admin his "vision" always ends up filtered through several layers of bureaucracy and never implemented. At most he should share his head admin status with an active planning/organizer admin who writes rules, plans community events/storylines, etc.

Telanir is the end all-say all for all ideas being implemented. There isnt any layer of bureaucracy. If he has an idea, he can implement it without consulting anyone aside from Tythus. People should be going to TELANIR with idea's and see if it fits in HIS vision for LotC. This is the position of a HEAD admin. Just like people bring up with the idea of "road to 500" players or w/e that was. What ever happened to that idea? Like that was his vision. Where did it lead? What came of it? Where is the foundation for this vision? Its non-existant.

I am the first to preach that these guys are all volunteers for their positions. But stop volunteering if you actually have zero desire to make any change. We have a huge amount of lazy staff members starting all the way at the top and going all the way to the bottom. For a server than can only average 175 players on peak times, Why do we need 110+ members of staff? Especially when over half of the members are doing nothing.

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3 hours ago, Cloakedsphere said:

Telanir is the end all-say all for all ideas being implemented. There isnt any layer of bureaucracy. If he has an idea, he can implement it without consulting anyone aside from Tythus. People should be going to TELANIR with idea's and see if it fits in HIS vision for LotC. This is the position of a HEAD admin. Just like people bring up with the idea of "road to 500" players or w/e that was. What ever happened to that idea? Like that was his vision. Where did it lead? What came of it? Where is the foundation for this vision? Its non-existant.

I am the first to preach that these guys are all volunteers for their positions. But stop volunteering if you actually have zero desire to make any change. We have a huge amount of lazy staff members starting all the way at the top and going all the way to the bottom. For a server than can only average 175 players on peak times, Why do we need 110+ members of staff? Especially when over half of the members are doing nothing.

 

Telanir can have as many ideas as he wants, it doesn't change the fact that he never logs on so the actual people implementing those ideas are individual admins/team managers.

 

Don't misquote me as praising Telanir's "vision" or suggesting he even has one. I've written so much anti-Telanir invective that at this point I don't believe he'll ever resign, or that it would accomplish much if he did. He's the admin who doesn't do anything, remember?

 

The problem is that no one has the tools to make necessary decisions. Let's take moderation on this server: Every GM has a manager, who has an admin to report to for every single player infraction. The people at the top of the hierarchy have written "protocols" to push those decisions back onto the GMs. It's a recursive mess meant to waste people's time and get rid of any individual responsibility. Most of those 110+ staff members (this isn't that big of a number for the actual size of our community) just spend their time waiting for someone else to tell them what to do, which creates a feeling of impotence and bloat in the staff.

 

We should pare down the staff with an emphasis on getting rid of "managers" and giving competent people the tools they need to moderate, write lore, build the world, etc. But changing the head admin and downsizing the staff only serves to make this server's shitter middle management more powerful. You'd be trading Telanir for someone just as inactive with less experience, in all likelihood.

 

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2 hours ago, Cloakedsphere said:

For a server than can only average 175 players on peak times, Why do we need 110+ members of staff? Especially when over half of the members are doing nothing.

The server can get to ~270 on weekends with big events getting pinged for on discord. That being said, a large portion of the server mainly logs online when said discord pings for events happen. I talked to some folks in Haelun'or around a week ago and they said the city mainly logged online with discord pings and nothing else, and from my own experience in Bramblebury with the halflings the same is true for them.

 

LOTC is active when you ping a discord and not very active when you don't.

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Literally what is the point in this thread, honestly? We all know change is needed but the staff don't give a **** and won't ever make the changes needed so might as well close the thread

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