The administration is meant to be the top of the chain. The most competent members of the staff who are charged with the responsibility of running the rest of the team.
However it’s quite obvious from the past recent incidents that this is not the case. While a lot of the blame for the mishandling can be shoved off to Pun who was outed for her ERP with a minor... Telanir is the main focal point of blame in my own opinion.
Policy from what I recall from my days as moderation manager is that cases of disturbing nature such as grooming and pedophilia is to be referred to Telanir. Telanir then can elect to delegate the case to members of his administration if he is on one of his many hiatuses or does not believe he is needed to handle the case.
I saw the administration, and thus Telanir himself or by proxy, fail to take appropriate action time and time again.
For two weeks a minor that had been jailbaiting (pretending to be of legal age when they were in fact not) for ERP and forming personal relationships by utilizing LOTC as a means to achieve such, was not banned. Despite overwhelming evidence where more than half a dozen players were interviewed and provided proof, along with evidence submitted by myself for the case... They refused to suspend her account. It took me getting fed up with the situation to take the steps to suspend her account. It then took several more weeks of what appeared to be Telanir doing nothing (as told to me by the administration I was communicating with) to finally give the obvious verdict. Their account has been banned until August 2021 where they may appeal their ban and return once more to the server.
In the case which was the first of two topics in my thread which can be found here...
Telanir took action that left a sour taste in the mouth of many when this case was reported the first time. Other than my conversation with the player in question, all evidence that was present on that report had been submitted to Telanir prior in a report from the player involved.
The blatant petitioning of a minor for ERP from someone who acknowledges it as being wrong was met with a shadow staff blacklist.
Their access to LOTC was not suspended. They weren’t barred from utilizing the server like they had been proven to be doing to connect with these individuals.
It took a public thread for proper action to suspend the accounts of the player in question to happen. Where Telanir paraded around that he was making change by bringing forth investigation bans as something new, despite the policy existing for several months already, and claiming that new evidence that changed everything was brought forth.
In the second case, this was handled by Pun and thus Telanir cannot be blamed, save for his inability to pick competent administrators who cannot protect players. Screenshots weren’t provided as the player on the receiving end of the abuse requested that they not be shown and we wanted to respect that. However the manipulation, gaslighting, and clear manipulation made many of us who were working on these reports to feel physically sick.
The verdict on that? They wouldn’t touch it. “Just block them lol”. Nothing about restricting their access to prevent further victims.
In response to this thread put forward by myself and several others, the administration put out their own responses.
For those that don’t know, the policy of an administrative response such as the one received requires the administration to vote on it. This can add delays to a response coming out because one person may hold it up either due to being absent or wanting changes made. However once the thread it put out, it’s put forward as the collective, universal stance of the administration.
And you know what they did? They dismissed the threads as rep farming.
It wasn’t because of their failure to provide proper responses to the reports originally received. It wasn’t because the only avenue provided to us was to make the threads and force action through outrage. It was because we were wanting to up our rep ratio by capitalizing on the outrage of players.
Though things have changed right? They’ve learned from their mistakes?
You would hope so. But that’s proven to not be the case. In a more recent case that saw a moderator removed from the server for exchanging photos with a minor at the time, we saw the moderator banned from the server. We also saw a player from a secondary report involving the moderator banned as well.
We however did not see the minor who had involved themselves in the situation and exchanged photos with the moderator suspended from LOTC. A player with an extensive history and has openly admitted to actively jailbaiting.
With all of this in hand, why should I trust a team run by an administrator who has proven himself to be incapable of handing these cases?
The answer is obvious, I can’t.
For a team that remains unaccountable and continues to make outrageous errors... While in a way that I agree should not be the avenue we have to take, public reports and appealing to the server at large to get proper action taken is the only way to ensure accountability.