In the interest of transparency, we share this document with the broader community. Thank you.
Our Principles | March 13th, 2019
Welcome to the Staff. You are the caretakers of the finest Minecraft roleplay server, Lord of the Craft. Every day, every moment: something crumbles, someone has a question, a request, or a dire need—something or someone needs attention and we need a frontier of eager and competent people to fulfill this duty. That’s you. And without you, there can be no server.
At some point, you decided that something on this server is meaningful to you. Meaningful enough, that you take on responsibility to keep it alive and thriving. We, the administration are, as is your community, truly grateful that you accept this responsibility upon yourself to improve and preserve our favourite roleplay server.
This post is designed to help you become familiar with your widened responsibility and likewise the staff structure. Please keep an eye out for actionable prompts which are mandatory to complete.
Role-model the virtues we praise in our community guidelines.
Support and encourage your peers.
Fulfill your chosen Staff responsibilities.
Perform the team routine consistently.
Communicate useful details and be present.
Know, preserve, and follow staff conduct.
Your role on staff begins with your unique commitment(s).
Each member of the staff deserves a meaningful responsibility. A personal burden that they can bear.
Every valued corner of LotC needs a caretaker.
The absolute first priority is to establish what responsibilities you will personally guarantee are satisfied. I recommend choosing something you have interest and perhaps passion in.
Please discuss this matter with the leadership of your team as soon as you can.
Your role on the Staff will determine your daily minimum routine. While it is an underwhelming and bar-setting minimum, ultimately, it is necessary.
Please ask your team leadership about this at your earliest possibility.
In return for your offer of time and labor, we grant you elevated powers. Please use them responsibly. As your time is already limited, we won’t punish you if, for example, you teleport to some roleplay—as long as it is not advantageous to you.
Finally, do seek proper training in your tools before you use them on the live server. We expect you to reference the manuals & documentation available to you on the Staff. Know what is dangerous and be cautious, as we are bound by protocol to penalize misuse.
If you are missing the permissions to effectively satisfy your responsibilities, contact your management immediately and we will get that sorted.
In return for access to staff channels and staff recognition, we expect that you act appropriately and politely. This means adjusting your professionalism accordingly to the circumstance. Aim to be objective and composed. By and large, we support targeting the issues—not the individuals.
We expect that you avoid being impulsive and control yourself. We absolutely forbid misinformation/speculation, dissemination of confidential matters, or instigating drama.
You are free to, and even should, offer corrections to your fellow staff. However, we expect that you will restrain yourself from public contradiction (i.e. the forums, public Discord, etc.), which often aims to humiliate or discredit (in practice, people are unlikely to admit that is what they’re doing). Find them, or their superiors, and discuss the issue.
Please ask your team for assistance if you need any help. Help your fellow peer when you can, and they’ll do the same for you. Voice your own concerns either into a staff channel or directly to management. If they can’t help, they will find somebody who can.
Between all of us, there is a lot to track. When possible, work together when you can and help each other fulfill your responsibilities.
If a player requests your help, they are your responsibility. No matter your role description—if you cannot help them, please find somebody who can.
If you have a project idea of your own, as long as you are sensible, we can authorize you for it. Communicate your initiatives, whatever you are keen to personally explore and spearhead—we will grant you the power to improve any aspect of LotC where you show promise.
If you must be away from your duty for a few days or longer, you must notify your team and declare a hiatus.
If you must leave for an extended period, then we must set aside your team rank. The team management must find a suitable replacement for the duration. If you were in good standing then you are welcome to resume your post once you return.
If tension and fatigue are catching up on you, please declare a hiatus and take a few days off at any time that you need.
If you plan to resign, you can do so by notifying your team management 3 days in advance. Please reconsider writing inflammatory posts as they will only burn the bridges you have worked hard to build.
We do not require you to take any action once you resign. We will ensure your responsibilities are passed down and maintained.
If you require community feedback you must coordinate this with the Administration. We will help you ensure that your post is a) objective, b) accessible to all affected parties, and c) effective.
Soliciting feedback on controversial matters and announcing wide-scale changes require explicit administrative approval.
Inside polls (e.g. staff) are confidential.