Moderation Staff Information & Policies

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What is a Moderator

 

A Moderator (often abbreviated to Mod or M) is someone tasked with handling every capacity of moderation within LoTC. Specifically, the Moderation Team is responsible for handling in-game support tickets, handling reported content on the forums, resolving player disputes, and lastly creating/enforcing LoTC rules and guidelines.

 

What should I know before applying for staff to be a moderator?

 

Being a Moderator is a demanding job in every sense of the word. It is demanding of responsibility, integrity, and common sense. During your tenure as a Moderator, your actions are no longer representative of just yourself -- rather, you represent the team as a whole. As is the case with every other job of this nature, in time you'll find it is as equally rewarding of a task as it is a demanding one.

 

How are Moderators picked?

 

Moderators are selected based off multiple pieces of information that are put together. When your app is posted you will receive an interview by a Moderation Team Trainer who will then pass that information onto the team. Every time we select new Moderators to be added the Moderation team gives their weigh in followed by a discussion with Moderation-Managers, and Admins on who would be the best addition to the team. After that process is complete the Moderation Administrator considers the following: The application, the interview, team opinions, opinions of the discussion with managers and admins, forum history, in-game history, and the applicants overall position in the community, before making the final selection of who will join the team.

NOTICE: If you re-apply you are not promised another interview. You will usually receive another interview if you re-post your app after a considerable amount of time has passed between your last one for your old app and your new app. This is up to Moderation Managers.

 

[Next page for Moderation Team Policies] 

 

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Moderation-TEAM POLICIES

 

[Link]

Moderation-TEAM BAN LENGTH PROTOCOL

[Link]

[Next page for Moderation Team Structure] 

 

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Moderation Team Structure

 

Moderation Team Admin is tasked with the responsibilities of working with all aspects of LoTC moderation. It is a support role to the Moderation Team and ensures that team direction is always forward. This role is a final say in high level or complex matters.

     • Ensuring moderation standards are consistent and fair across the board.

     • Managing community guideline strikes, staff reports, and player reports / appeals.

     • Managing the Moderation Roster Manager which includes moderator commitments and project delegation.

 

Moderation Team Manager is tasked with the responsibilities of supporting the Moderation Team in day to day options. It is a lead role to the Moderation Team and ensures that the team is functioning as intended through communicating issues and resolving them. This role is a final say in conflict resolution and daily issues involving disagreement.

     • Overseeing daily operations and resolving player issues relating to moderation and guiding discussions over complex moderation issues.

     • Identifying issues relating to Moderation on LoTC and striving to resolve them.

     • Leading up large scale projects to push LoTC and / or moderation standards forward.

     • Conducting interviews with applicants for the Moderation Team.

     • Training to moderators accepted to the team and ensuring that they reach our standards.

     • Constructing new devices that feed into assisting moderators in handling certain situations. (Guides and documentation)

 

Moderation Team is the backbone and face of the Moderation Team. These hardworking individuals task themselves with handling issues and disputes in our community. This includes monitoring all LoTC platforms including the in-game server, the forums, and the LoTC Public Discord.

     • Managing and handling in-game tickets under the "mod" tag.

     • Enforcing forum rules and archiving outdated content on the forums.

     • Enforcing public Discord rules and moderating LoTC Public Discord.