@501warhead@Knox
You claim to have plans to do a lot of stuff with the teams, but we don't see that. This post sure is the first step but we've been seeing these "first steps towards better communications" several times the past two years. I know my attitude as WD was probably a tiny bit toxic and my rants are usually that. But heres a suggestion for real.
Make an openly available schedule, or a General development Roadmap for lotc. Put it on the front page of the forums/website and keep updating as things change etc. Not only will it give the community a general idea of whats going on and whats to come, and what the staff are doing. Link posts to each topic on the schedule or somewhere with an explanation to each, and try to elaborate and go directly to business with them, as you can see it only aggravates us when the communication coming from the staff is mainly misdirection or avoiding the actual issue(s) at hand.
You don't have to wait for the project to start to post about it, if you have an idea and a potential solution to one of the servers many issues, inform the community and give a rough estimated time frame for it.
Something like this could put some pace into the work schedule too, give time limits and deadlines for team's projects to make them actually work their sloth asses. There's no denying the staff at least the GMs tend to work extremely slowly. Like when you guys set a date for raid rules release 5 weeks ahead, the GMs didn't touch the google drive for 4 weeks and basically completed all of the rules within the last week because it was the deadline. Just give a the real needed amount of time for them to complete the task, if they don't stick to time limit then whip their asses and warn their director.
Td;lr
Roadmap/schedule for all staff and server projects available to everyone.