See, we (Or I atleast do) understand they are volunteers and yes, they have to deal with complaining and whining. It's a part of the job, I'd say. However, this is a RP server. Not a MMO-RPG filled with dozens of skills and levels to grind. This is a Minecraft Roleplaying server, and I personally joined back in the Fringe for simple Minecraft and Roleplaying in it. Not a MMO that looks like Minecraft.
Some of us do appreciate what the staff do or try to do, it's just they're trying to make Minecraft Roleplaying into something that it isn't.